Privacy Policy

The following definitions apply throughout this Privacy Policy:

• "Personal Data" means any information relating to an identified or identifiable natural person ("data subject") — including but not limited to a name, identification number, location data, online identifier, or factors specific to the physical, economic, cultural, or social identity of that person.
• "Processing" means any operation performed on Personal Data, including collection, recording, organization, structuring, storage, adaptation, retrieval, use, disclosure, dissemination, restriction, erasure, or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data. For the purposes of this Policy, the Data Controller is sjo77.
• "Data Processor" means any third party that processes Personal Data on behalf of sjo77 pursuant to a written data processing agreement.
• "Member" means any individual who has registered a verified account on the sjo77 platform.
• "KYC" (Know Your Customer) means the identity and age verification process sjo77 uses to confirm a Member's eligibility, in compliance with applicable anti-money-laundering (AML) and responsible-gaming requirements.
• "Cookies" means small text files placed on your device by the sjo77 platform for session management, preference storage, and analytics purposes.

sjo77 is the Data Controller in respect of all Personal Data collected through the sjo77 platform at sjo77.ws. The Company operates under an international gaming license and processes member data in accordance with that license's associated regulatory requirements, including obligations relating to anti-money-laundering (AML), counter-terrorism financing (CTF), and responsible gaming.

For all privacy-related inquiries, data subject access requests, and complaints, please contact our dedicated data protection team at:

Email: [email protected]
Subject line: DATA PRIVACY REQUEST — [your username]

sjo77 collects Personal Data through several distinct channels. The categories of data collected, together with the collection mechanism and primary purpose, are summarized below:

sjo77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data (beyond what is strictly required for KYC identity verification), or data concerning health (beyond self-exclusion and responsible gaming requests initiated by the Member).

sjo77 processes Personal Data for the following purposes:

• Account Management: To create, maintain, and administer your sjo77 Member account, including verifying your identity and age (KYC), processing deposits and withdrawals, and communicating essential account information.
• Service Delivery: To provide access to all sjo77 products — sportsbook markets, live casino tables (including Evolution Gaming and Pragmatic Play titles), slot games (including Pragmatic Play, NetEnt, Microgaming, Spribe, and Pocket Games Soft), togel draws, and all other platform features.
• Financial Compliance: To detect, investigate, and prevent money laundering, terrorist financing, fraud, and other financial crime in accordance with our AML/CTF obligations under our operating license.
• Responsible Gaming: To monitor gaming activity for indicators of problem gambling, to apply deposit limits and self-exclusion measures requested by Members, and to comply with our responsible gaming obligations including the 21+ age requirement.
• Customer Support: To respond to queries, complaints, and technical support requests submitted via live chat, email, or any other support channel.
• Promotions & Marketing: To send promotional communications — including bonus offers tied to events such as the AFF Cup, BRI Liga 1 season, Idul Fitri, Imlek, and Indonesian Independence Day — to Members who have opted in to receive such communications. You may opt out at any time.
• Platform Improvement: To analyze aggregated, anonymized usage data to improve the sjo77 platform's performance, user experience, game selection, and payment method offerings.
• Legal Compliance: To retain records as required by our licensing authority and any other applicable regulatory body for the durations specified in Section 9 (Data Retention).

sjo77 processes Personal Data only where a valid legal basis exists for doing so. The legal bases we rely upon are:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to provide the sjo77 service in accordance with our Terms & Conditions. This covers account creation, game play, deposits, withdrawals, and customer support.
• Legal Obligation: Processing required to comply with our obligations under applicable law and our operating license, including KYC/AML identity verification, transaction record-keeping, and cooperation with regulatory or law enforcement investigations.
• Legitimate Interests: Processing that serves sjo77's legitimate business interests — such as fraud prevention, platform security, and improving our service — where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for which we have obtained your explicit prior consent, primarily marketing communications. You may withdraw consent at any time by adjusting your preferences in Account Settings or by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

sjo77 does not sell, rent, or trade Personal Data to any third party for that third party's own commercial purposes. We may share your Personal Data only in the following limited circumstances:

• Service Providers (Data Processors): We engage carefully selected third-party service providers who process data on our behalf under strict contractual data processing agreements. These include payment processing partners (Indonesian banks and e-wallet operators such as BCA, BRI, OVO, DANA, and GoPay), KYC/identity verification providers, game content studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft), cloud hosting providers, and customer support technology vendors. Each processor is bound by contractual obligations that prohibit secondary use of member data.
• Regulatory & Law Enforcement Authorities: We may disclose Personal Data to our licensing authority, relevant financial intelligence units, or law enforcement agencies where required by law, by court order, or where we reasonably believe disclosure is necessary to prevent or detect serious crime, including money laundering or terrorist financing.
• Business Transfers: In the event of a merger, acquisition, asset sale, or reorganization of all or part of sjo77's business, your Personal Data may be transferred to the acquiring entity. We will notify affected Members of any such transfer and the privacy protections that will apply in the new structure.
• Professional Advisers: We may share data with our legal advisers, auditors, and compliance consultants where strictly necessary and under appropriate confidentiality obligations.

As sjo77 operates under an international gaming license and uses global service providers, your Personal Data may be transferred to and processed in countries outside the Republic of Indonesia. This includes but is not limited to the jurisdiction in which sjo77 holds its operating license, as well as the server locations of our technology and payment processing partners.

Where Personal Data is transferred internationally, sjo77 ensures that appropriate safeguards are in place to maintain an equivalent level of data protection to that provided under this Privacy Policy. Safeguards may include:

• Contractual clauses binding the recipient to equivalent data protection standards.
• Processing only in jurisdictions that maintain adequate data protection frameworks recognized under internationally accepted standards.
• Technical and organizational security measures equivalent to those applied within sjo77's own infrastructure.

Members who wish to obtain more information about the specific safeguards applied to international transfers of their Personal Data are encouraged to contact us at [email protected].

sjo77 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device when you visit sjo77.ws. We categorize our cookies as follows:

• Strictly Necessary Cookies: Essential for the platform to function. These enable secure login sessions, maintain your betting slip and cashier session, and facilitate fraud detection. These cookies cannot be disabled without severely degrading platform functionality.
• Performance & Analytics Cookies: Collect anonymized data about how Members navigate sjo77, which game categories receive the most engagement, and where technical errors occur. This data is used solely to improve platform performance and user experience.
• Functional Cookies: Remember your preferences — including preferred game categories, display settings, and notification preferences — so they persist between sessions.
• Marketing Cookies: Track whether you arrived at sjo77 via a referring link or promotional campaign, enabling us to attribute registrations correctly and measure campaign effectiveness. These cookies do not share data with third-party advertisers.

You can manage or disable non-essential cookies at any time through your browser's cookie settings. Please note that disabling certain cookies may affect the functionality and performance of the sjo77 platform. Strictly Necessary Cookies cannot be disabled via browser settings as they are essential to the service.

sjo77 does not use third-party behavioral advertising networks or cross-site tracking technologies.

sjo77 retains Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting obligations. Our standard retention periods are as follows:

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized. Where data is anonymized, it may be retained indefinitely for statistical and platform improvement purposes as it no longer constitutes Personal Data.

sjo77 implements a comprehensive set of technical and organizational security measures to protect your Personal Data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:

• Encryption in Transit: All data exchanged between your device and sjo77 servers is encrypted using TLS 1.2 or higher. Our SSL certificate is maintained at all times, and all platform URLs are served over HTTPS.
• Encryption at Rest: Sensitive data stored on sjo77 servers — including KYC documents and financial account details — is encrypted using AES-256 standard encryption.
• Access Controls: Access to Member Personal Data within sjo77's internal systems is restricted on a strict need-to-know basis, with role-based access controls and multi-factor authentication required for all personnel with data access privileges.
• Password Security: Member passwords are never stored in plain text. sjo77 uses industry-standard cryptographic hashing with salting to store password credentials.
• Regular Security Audits: sjo77 conducts periodic penetration testing and security audits of its platform infrastructure. Critical vulnerabilities identified through these processes are remediated on a priority basis.
• Incident Response: sjo77 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to Member rights and freedoms, sjo77 will notify affected Members and the relevant regulatory authority without undue delay in accordance with applicable requirements.

While sjo77 takes every reasonable precaution to protect Member data, no internet-based platform can guarantee absolute security. Members are responsible for keeping their own login credentials confidential and for using strong, unique passwords for their sjo77 accounts.

As a data subject, you hold the following rights in respect of your Personal Data held by sjo77. To exercise any of these rights, please contact [email protected] with the subject line DATA PRIVACY REQUEST — [your username]:

• Right of Access: You may request a copy of all Personal Data sjo77 holds about you, together with information about how it is being processed.
• Right of Rectification: You may request that inaccurate or incomplete Personal Data be corrected. For basic profile data (email address, contact number, residential address), you can update this directly in your Account Settings.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note that we may be required to retain certain data for regulatory compliance purposes as set out in Section 9 even after receiving an erasure request.
• Right to Restriction of Processing: You may request that sjo77 restrict the processing of your Personal Data in certain circumstances — for example, while a dispute about the accuracy of the data is being resolved.
• Right to Data Portability: You may request a copy of your Personal Data in a structured, commonly used, machine-readable format for transfer to another service provider, where this is technically feasible.
• Right to Object: You have the right to object to processing based on legitimate interests or for direct marketing purposes. Where you object to marketing, we will cease all marketing communications immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

The sjo77 platform is strictly intended for adults aged 21 years and older. sjo77 does not knowingly collect or process Personal Data relating to individuals under the age of 21.

During registration, every applicant is required to confirm their date of birth and submit identity documentation for KYC verification. Any account found to have been registered by a person under the age of 21 will be permanently closed immediately upon discovery. Any balance held in that account — including any deposits made — will be returned to the payment source. Any winnings generated by underage play are void and will not be paid out.

Parents and guardians concerned that a minor may have accessed the sjo77 platform should contact us immediately at [email protected]. We take all such reports seriously and will conduct a full investigation, including a review of any data collected, and will purge that data as soon as legally permissible.

We also recommend that parents and guardians use reputable internet filtering software to prevent minors from accessing online gambling sites. Parental control tools recommended for the Indonesian market include the parental controls built into Android and iOS devices, as well as third-party solutions available through Indonesian internet service providers.

sjo77 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable legal or regulatory requirements, or the services we offer. When material changes are made, we will provide advance notice through one or more of the following channels:

• A prominent notice on the sjo77 homepage or login page.
• An email notification to the registered email address associated with your sjo77 Account.
• An in-platform notification displayed upon your next login after the update takes effect.

Minor amendments — including corrections of typographical errors, clarifications that do not materially alter Member rights, or updates to contact information — may be made without prior notice.

The "Effective Date" at the top of this Privacy Policy indicates when the current version came into force. We recommend that Members review this page periodically. Your continued use of the sjo77 platform after any amendment takes effect constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated Policy, you must cease using the platform and may request account closure by contacting our support team.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way sjo77 handles your Personal Data, please contact our data protection team using the details below. We are committed to resolving all privacy-related matters promptly and fairly.

Email: [email protected]
Subject line: DATA PRIVACY REQUEST — [your username]
Response time: Within 48 hours (acknowledgment); within 30 calendar days (full response)
Hours: 24/7, including public holidays (WIB, UTC+7)

If you are not satisfied with our response, you may escalate your complaint to the relevant data protection authority or regulatory body in your jurisdiction. sjo77 will cooperate fully with any such regulatory investigation.